Refund policy
Return Policy
Thank you for shopping with us! As all our products are size-free, we have implemented a No Return/Exchange Policy to ensure a smooth and efficient shopping experience. Please read our No Return Policy carefully before making your purchase.
Defective or Damaged Items
We conduct thorough quality checks before shipping our products. If you receive an item that is defective or damaged upon arrival, please contact us within 48 hours of delivery. We will review your case and may offer the following options at our discretion:
- Replacement: We will send you a replacement item of the same type at no additional cost.
To initiate a replacement, please provide the following information:
- Order number
- Description of the defect or damage
- Photographic evidence of the issue
Final Sale
All items purchased from our website are considered final sale. We do not accept returns or exchanges for any reason, including but not limited to:
- Change of mind
- Sizing issues
- Defects or damages after delivery
Customer Support
For any questions regarding returns, please feel free to reach out to us at support@chamkila.co. Our customer support team will be happy to assist you.